Customers can speak to the IVR application naturally, making it easy and pain-free for them to get answers.
INBOUND / OUTBOUND FLOWS
Make it easy for customers to call and connect with sales, support, or billing.
Use outbound IVR to send appointment reminders, announce promotions, or send emergency alerts.
Interact with customers across channels such as Voice, SMS, and Email.
Increase agent productivity by integrating with your CRM.
ANALYTICS & REPORTING
Analyze data from inbound and outbound calls and make any needed changes to your IVR.