By: Matt Edic
February 11, 2015
There’s no question that the rise of mobile technology has led to a dramatic shift in the traditional office landscape. Today, the sea of office cubicles has given way to a mobile, more distributed workforce with many employees now relying on their mobile devices as their primary computing platform. Given this change, it is now more important than ever for IT managers to integrate a robust mobile UC solution into company operations.
In fact in a recent post, titled “Five Effective Ways to use Mobile UC,” we provided our high-level insights on how enterprises can leverage Mobile UC solutions to help employees stay connected and productive while on the go or working remotely.
But have we reached the age where mobility has truly become synonymous with enterprise-wide, real-time collaboration? According to a recent market research report by harmon.ie, we still have a ways to go. The report, titled “The State of Mobile Enterprise Collaboration,” states that there is a significant disconnect between IT departments and business professionals when it comes to perceived availability of mobile collaboration tools. On top of this, many employees still use mobile UC primarily for basic personal productivity tasks like checking email, company calendars and contact directories. Mobile collaboration takes advantage of the increasingly common mobile device’s ability to support audio, video, and screen sharing. With these abilities it enables multi-party conferencing in real time across different network types and technologies allowing remote participants to collaborate with those in a traditional office environment.
According to Yaacov Cohen, CEO of harmon.ie, “Enterprises need to move well beyond the current focus on personal productivity. In today’s competitive market, giving workers the ability to exchange emails, share files or send instant messages simply isn’t enough. Enterprises need to extend collaboration initiatives to encompass multi-modal, real-time collaboration in order to streamline projects and complete critical business processes.”
Let’s take a look at some of the report’s major findings:
Building It Does not Necessarily Mean that They Will Come
Perhaps the most glaring underlying factor in this report is the simple lack of communication and understanding between IT departments and their business counterparts about the critical role that mobile collaboration platforms play keeping businesses competitive in the digital age.
However, the silver lining is that there is still tremendous opportunity ahead for widespread adoption of mobile collaboration tools. The report also states that 2015 is seen as the Year of Enterprise Collaboration with IT respondents expecting Microsoft to keep innovating and enabling businesses across the world to make productivity on the go a business reality — followed by Google and Apple.
As we jump into 2015, IntelePeer is fully equipped to support enterprise collaboration across all the market leading systems.
With IntelePeer’s SIP Trunking as part of a collaboration solution, companies can leverage secure, high quality, on-demand communications with mobile users and with other businesses, allowing both sides to communicate and collaborate seamlessly.